Refund & Cancellation Policy
Last updated: [DATE]
1. Cancellation
[Explain how to cancel: from dashboard billing page or by emailing support. Cancellation takes effect at end of current billing cycle. Access continues until then.]
2. Refund Eligibility
[Define refund window — e.g. within 7 days of first subscription. Pro-rata refunds for annual plans? No refund for partially used months?]
3. How to Request a Refund
Email er_sudhanshusaxena@yahoo.com with your account email and reason for the refund request. We aim to process all requests within 5-7 business days.
4. Refund Processing
[Specify: refunds are credited back to the original payment method via Stripe. Processing time depends on your bank (typically 5-10 business days).]
5. Data After Cancellation
[Specify data retention after cancellation: how long data is kept, when it's permanently deleted, option to export data before cancellation.]
6. Contact
For billing questions, contact us at er_sudhanshusaxena@yahoo.com.